FAQs
Can I track my order?
After your order is shipped, you will receive an email containing a tracking number, so you can track your shipment in real time.
How long does shipping take?
Once you order a bag, it may take 1-2 weeks to handcraft, plus up to an additional week for UK delivery. Some bags may be in stock, but this depends on availability. EU and international orders might take a bit longer, so please allow up to 3 weeks overall.
Are bags handmade?
Yes, every Shenny Stitches bag is lovingly handmade with care! Each piece is unique, so you might notice small variations in size—these little differences are what make our bags truly special.
How do i clean my Shenny Stitches?
We recommend handling your Shenny Stitches bag with extra care! While the material is washable, please avoid putting it in the washing machine, as this could damage the bag itself. For any stains, gently dab with a damp sponge.
Are all bags eco-friendly?
We’re thrilled to craft our bags using recycled yarns and sustainable materials, helping to reduce our environmental footprint with every piece we make.
